Pangaea specialise in helping organisations in the not-for-profit sector to make the most of technology and more importantly their data.

Many organisations use a combination of disparate and often unconnected data sources, such as a membership or event management system, individuals email contact lists, excel spreadsheets and more. Our goal is to help you realise the benefits of combining those different systems and information sources into a centralised database, and to deliver measurable improvements in the services offered to your members.

We achieve that goal using powerful, well-proven and best-of-breed software systems, combined with our partnership methodology, which allows us to get into the heart of your team and work closely with you to understand your processes and issues. This enables us to shape the software to match your business, enhancing ease of use and maximising efficiency.

Pangaea – we are truly the missing piece in the information management puzzle.


Our highly professional support team take ownership of your queries and problems until the issue is sorted


Our developers use cutting edge tools to configure and deliver your system on time and budget

Consultative Approach

Our project managers use a powerful methodology, working in partnership with you to define exactly what your system needs to deliver

About Us

Who We Are

Pangaea was founded by an experienced team of consultants, who since it was founded in 2000, have continued to deliver solutions that empower our client base to make better use of their data.

What We Do

We deliver highly functional business systems using embedded business logic, automation and self-service processes to free our customers from time-consuming data entry and processing. This allows them to devote more time and energy to growing their business and providing a better service to their constituents.

Who We Work With

We work with a wide spectrum of organisations (both not-for-profit and commercial) who need to manage CRM, Membership, Subscriptions, Events/Conferences/Training Courses, Publications, Order Processing, Campaigns, Online Services and more.

Why Use Pangaea?

Our team have in depth knowledge and skill with the latest technologies and they have the ability to adapt solutions to meet highly specific customer requirements. We have a deep understanding of complex business processes, can understand and work with even the largest and most complex organisations, and we always deliver value for money.

“We find Pangaea staff and management to be very responsive to us and, whatever the challenge, there is never a delay in providing a solution.”

Executive Secretary

“Aptify has freed up time and effort, organising things is much quicker and we are now in a position to take on more events without any increase in staff.”

Events project manager

“One of Aptify® great strengths is the adaptability of the software. We were able to easily incorporate data into the system that was specially required for museum, library, and archive.”

Team Administrator


Pangaea’s project managers and consultants work hand-in-hand in partnership with you to review and discuss your business practices, needs and aims.

We formulate a plan to deliver a solution which matches those goals and then agree with you the best way forward, to deliver what we say (and what you expect) within the costs and timescales agreed.

We follow this methodology for all projects we do, from large, enterprise implementations to small system enhancements – that way we always deliver what the customer needs.

Our two mantras in all that we do are:

Client Profiles

Shelter, the housing and homelessness charity, is the UK’s leading advocate for those in need of a roof over their heads. They were searching for a unified system for their Training, Marketing, Subscriptions and Publications departments, to enable a more streamlined process in responding and communicating with delegates, clients and subscribers. Following a diligent selection process which included evaluating some of the largest suppliers of CRM and Training Management software they chose Pangaea to implement Aptify, for its rich functionality, adaptability and proven record of client support. The system allows them to manage both public and in house training courses, as well as subscriptions, publications, reports and other product sales. The system later grew to include integration with Shelter’s online shop, allowing their clients to purchase publications, subscriptions and places on training courses at their convenience.

Elim Pentecostal Church, a top 50 charity with over 500 congregations in the UK and activities in over 75 countries, approached Pangaea when it was looking to introduce new software at its Head Office. The Aptify system supplied by Pangaea helps Elim to deliver a range of tasks, from processing Gift Aid claims for local churches to building central database of church officers, officials and supporters. It has since become a vital tool for Elim, holding data on over 3000 local-church role holders, around 1000 open and closed churches, the organisations properties, church attendance and offerings and Gift Aid declarations and HMRC claims.

The Regional Studies Association, an international learned society with a huge constituency of leading-edge academics, policy makers and practitioners, needed a system which would allow it to be responsive to its members, highly effective in the organisation of its events and accurate in the management and distribution of its published documents. The Aptify Association Management System installed by Pangaea met all of those goals, delivering an all-embracing enterprise system from which the RSA’s staff now say they would not want to be parted, as they can now manage instantly all aspects of the Association’s business through a single application.

The British Society of Gastroenterology (BSG) were looking to replace their current bespoke Membership system with a Membership / CRM system to support administration of both members and non-members and manage BSG’s relationships and contacts with them. After an extensive selection process they chose Pangaea to supply the Aptify system as it has extensive CRM capabilities, allowed better maintenance of data quality and included self-service access for registered contacts to maintain their own information and apply for membership online.

UKSG’s mission to connect the knowledge community and encourage the exchange of ideas on scholarly communication has been enhanced thanks to the Aptify system provided by Pangaea. The system is used to support UKSG’s membership base of around 500 organisations and its range of events, webinars and conferences.

Universities and Colleges Information Systems Association (UCISA), which represents both higher and further education in the provision of information systems, needed to manage a membership constituency including educational institutions, special interest groups and corporations, whilst also running a full calendar of conferences, exhibitions, meetings and other events. They selected the Aptify system from Pangaea as it combined both membership and event management, replacing a disparate and inflexible set of Access databases with a unified facility which would save time and effort and enable more effective communication with the membership, including two-way integration with UCISA’s Sitecore CMS based website.

Pangaea Grant Management powered by Neetrix

Grant making bodies have traditionally relied on time-consuming manual processes to deal with applications and the decision-making cycle. Even if an on-line application form is used, very often the results are simply emailed to a member of staff, who must then manually transcribe the information out of the email. At Pangaea we know that you and your staff's time is really valuable, and we believe that integrated systems are key in maximising time and delivering grants in a way you would choose. Choosing the right solution is an important part of the process and we have applied over 100 years of experience to select the most suitable solution based on flexibility, support, ease of use and price to make the transition straightforward.

Pangaea Grant Management delivers that, and the main features include:

“We find Pangaea staff and management to be very responsive to us and our requirements, whatever the challenge there is never a delay in providing a solution.”

Chief Executive

“Pangaea Grant Management has freed up time and effort, organising things is much quicker and we are now in a position to take on more grant applications without any increase in staff.”

Grant manager

“One of the great strengths is the adaptability of the software. We were able to easily incorporate data into the system that was specially required for us.”

Team Administrator

Client Profiles

The National Benevolent Charity (NBC) was formed to provide financial help and support to those living in poverty. They were struggling to process welfare grant applications, due to both the labour-intensive nature of their paper-based systems and the large volume of applications received each time they were promoted on the Turn2Us website. Following a consultative process Pangaea used their well proven methodology to quickly configure an integrated Grant Management solution using the Neetrix platform. Pangaea Grant Management has allowed NBC staff to quickly and easily review applications and decide on eligibility, thus enabling them to reduce the time taken to get support and funds to those in need. They can now also quickly provide trustees with the financial reporting necessary for future planning.

See the case study