The UK IT industry, as has frequently been reported in surveys, is usually very good at the technology it sells but can often fall short in its knowledge of the businesses it supports.
There is also a tendency to speak to customers and prospects in technical as compared to business language, which often leaves them confused and allows ambiguities to arise - the reason for many system failures.
Pangaea has deliberately set out to address real business needs before proposing a technical solution. The ability to do this comes from long years' experience in managing businesses in their own right. More important than knowing all the answers is knowing the right questions to ask.
Pangaea clients will confirm that they are thoroughly questioned not just about system requirements but the expected and measurable impact on the business. This covers understanding all aspects of income generation (including marketing), cost control, activity management, optimum use of people, capacity management and financial control.
Pangaea's core competence is to manage even the most complex human, business and IT issues at the same time.
